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Condition: Used: Very Good
Comment: Comes with carrying case and S, M, L ear buds.
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Bose QuietComfort 20 Acoustic Noise Cancelling Headphones, Apple Devices, Black

4.4 4.4 out of 5 stars 2,586 ratings

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Apple devices
Black
Brand Bose
Model Name QuietComfort 20
Color Black
Form Factor In Ear
Connectivity Technology 3.5mm AUX Cable

About this item

  • Compatible Devices: iPhone, iPad and iPod models
  • Included Components: QuietComfort 20 headphones, Apple devices, 3 pairs StayHear tips (S, M, L), clothing clip, rechargeable lithium-ion battery (built-in), USB charging cable, carrying case
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WARNING:

CHOKING HAZARD -- Small parts. Not for children under 3 yrs.

Important information

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NO EXPRESSED WARRANTY

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Bose QuietComfort 20 Acoustic Noise Cancelling Headphones, Apple Devices, Black
Bose QuietComfort 20 Acoustic Noise Cancelling Headphones, Apple Devices, Black
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Price$359.99$229.99$144.89$29.99$139.99$199.00
Delivery
Get it Apr 2 - 5
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Customer Ratings
Sound quality
4.4
4.6
4.6
3.7
4.1
4.3
Noise cancellation
4.4
4.0
4.5
3.5
3.9
4.2
Battery life
4.2
4.3
4.6
3.9
4.3
Value for money
4.3
5.0
3.2
4.0
Comfort
3.8
3.9
4.0
Sold By
K and M Enterprise
All About Office
AUDIO EQUIP
suyuz
FiiODirect
Amazon.com
connectivity tech
3.5mm AUX Cable
Wired
Wired
Wired
Wired
Wireless, Bluetooth, Apple H1 Chip, NFC
headphones form factor
In Ear
In Ear
In Ear
In Ear
In Ear
In Ear
connector type
usb
2.5mm Jack
Wired
3.5mm Jack
2.5mm Jack
USB Type C
noise control
active noise cancellation
sound isolation
sound isolation
active noise cancellation
headphones jack
3.5 mm Jack
3.5 mm Jack, 2.5 mm Jack
3.5 mm Jack
3.5 mm Jack
3.5 mm Jack
USB
cable feature
Retractable
Tangle Free
Detachable
Retractable
Detachable
Without Cable

From the manufacturer


In the box

Included items

  • QuietComfort 20 headphones
  • 3 pairs StayHear+ tips (S, M, L)
  • Clothing clip
  • Rechargeable lithium-ion battery (built-in)
  • USB charging cable
  • Carrying case

What you hear is up to you

Shut out the world and lose yourself in your music--or let the world in. It’s your choice with the first in-ear noise cancelling headphones from Bose. The QuietComfort 20 Acoustic Noise Cancelling headphones let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate Aware mode to hear what’s happening around you. Proprietary StayHear+ tips provide a soft, secure fit. The inline microphone and remote let you switch easily between calls and music on your iPhone.

  • Bose noise cancelling technology reduces noise so you can focus on your music
  • Aware mode lets you hear what’s around you at the press of a button
  • Deep, clear sound from Active EQ and TriPort technology
  • Control your music and calls on Apple devices with inline mic/remote
  • StayHear+ tips provide a comfortable, secure fit for hours and hours

For Apple devices

Engineered to work optimally with most iPod, iPhone and iPad models. Talk on your phone hands-free and control various music functions with the inline mic/remote.

Lose yourself in your music

Enjoy your music on the go while the noise around you is diminished--from the comfort and convenience of an in-ear headphone.

Tune into your environment

When you need to hear what’s around you--crossing busy streets, listening for airline announcements--just switch on Aware mode.

Engaging sound

Enjoy lifelike, digital-quality sound you wouldn’t expect from in-ear headphones, thanks to Bose Active EQ and TriPort technology.

Advanced ear tips

Proprietary StayHear+ tips create a soft, secure fit. Cone shape spreads contact evenly for maximum comfort and forms a gentle seal contributing to full-spectrum noise reduction.

Convenient control

All functions are right at your fingertips: on/off on the slim control module, calling, Aware mode and music functions on the inline remote.

What's in the box

  • QuietComfort 20 headphones—Apple devices, 3 pairs StayHear+ tips (S, M, L), Clothing clip, Rechargeable lithium-ion battery (built-in), USB charging cable, Carrying case
  • Product guides and documents

    Looking for specific info?

    Product information

    Warranty & Support

    For warranty information about this product, please click here [PDF ]

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    Bose QuietComfort 20 Acoustic Noise Cancelling Headphones, Apple Devices, Black


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    Product Description

    Shut out the world and lose yourself in your music or hear what's around you. It's your choice with the first in ear noise cancelling headphones from Bose. Quiet Comfort 20 Acoustic Noise Cancelling headphones are engineered to let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate aware mode so you can hear what's happening around you without removing the headphones. Inside, exclusive TriPort technology brings your music to life while additional Bose technologies provide dramatic noise cancellation rivaling any full sized headphone on the market today. Proprietary StayHear + tips create a soft, secure fit. The inline microphone and remote let you switch to calls on your iPhone, and provide control for select iPod, iPhone and iPad models. The rechargeable lithium ion battery provides up to 16 hours of use. And even when the power is off or the battery runs out, you can still use these headphones to enjoy Bose quality sound. Included: Quiet Comfort 20 headphones; 3 pairs StayHear + tips (S, M, L); clothing clip; rechargeable lithium ion battery (built in); USB charging cable; carrying case. Battery life: 16 hours per full charge.

    Customer reviews

    4.4 out of 5 stars
    4.4 out of 5
    2,586 global ratings

    Customers say

    Customers like the noise cancellation, performance, comfort, and fit of the headphones. For example, they mention the QC-20's are unbelievable in how much noise they cancel, the performance is well above expectations, and the fit is comfortable. That said, opinions are mixed on value, durability, quality, and battery life.

    AI-generated from the text of customer reviews

    767 customers mention563 positive204 negative

    Customers like the noise cancellation of the headphones. They say it's unbelievable in how much noise they cancel, and that the sound cancelling feature will change their lives. They also appreciate the super-portable active noise cancellation that drowns out the hum of traffic. Customers love the sound quality and say it transforms their walks on noisy city streets into very tranquil ones. They are able to hear the people around them, listen to announcements over the intercom, and hear their music perfectly at the lowest possible volume.

    "...most Bose noise-cancelling products, these actually sound decent with the noise cancelling off. In fact, that is how I use them 99% of the time...." Read more

    "1. Active noise cancelling is a revelation. I write in a café that sometimes blasts loud music...." Read more

    "...but the Airpod Pros are true-wireless (no cords whatsoever), noise cancelling, have a silicone piece for a secure fit, and are obviously meant to..." Read more

    "...They work with or without power, but the acoustic cancellation with the internal amp really helps you hear whatever you're actually listening to..." Read more

    304 customers mention236 positive68 negative

    Customers like the performance of the headphones. They say they work well, perform well above expectations, and are fantastic. They work great on airplanes, knocking out about 95% of jet noise and people talking. They're particularly effective at the frequencies associated with airplane engines. Overall, customers describe the QC-20's as absolutely amazing, extraordinary, and nice.

    "...Simply extraordinary. There's no point in even bothering to still keep score. There's no competition...." Read more

    "...I use white noise tracks and turn on the noise cancellation and it works wonderfully...." Read more

    "...the noise cancelling switched on the sound is fantastic—not bassy, not tinny, just right.The iPhone clicker works well...." Read more

    "...and tests of the QC20s, you'll see that they're particularly effective at the frequencies associated with airplane engines...." Read more

    240 customers mention180 positive60 negative

    Customers like the comfort of the headphones. They mention that the silicone tips are super comfy, the fit is comfortable with a rubber piece that slips into the contour of the ear, and the in-ear piece is gentle on the ear. They also appreciate the fact that they do not actually go inside your ears, just rest over your ear. Customers also say that the headphones greatly reduce or completely block out babies crying on the train or plane, cars honking, police and other sounds.

    "...But the real reason I would pick these over anything else: Comfort. These are the most comfortable headphones, bar none...." Read more

    "...5. Best experience for secure wearability and comfort. Neck piece is surprisingly comfortable with plenty of room around my neck, but not too much,..." Read more

    "...They either greatly reduce or completely block out babies crying on the train/plane, cars honking, police and ambulance sirens going by..." Read more

    "...For an item this expensive, they sure give you a cheap carrying case. It's soft & about the only good thing I can say about it is it would keep the..." Read more

    175 customers mention144 positive31 negative

    Customers like the fit of the headphones. For example, they say it's compact, lightweight, and extremely portable. The fitment is also a plus, as it fits in their ear holes real good. The pack is very lightweight and slim in profile compared to many other noise-canceling headphones. The ear buds are snug and comfortable, and they seem OK to travel in.

    "...Never had any quality issues. The ear tips stay in place, unlike the Bose TriPort headphones...." Read more

    "...The silicone pieces fit good and don't put much pressure in any one place...." Read more

    "...(no cords whatsoever), noise cancelling, have a silicone piece for a secure fit, and are obviously meant to work with iPhones which is what I have...." Read more

    "...That said, the electronics pack is very lightweight and slim in profile compared to many other noise-cancelling headphones...." Read more

    275 customers mention149 positive126 negative

    Customers are mixed about the value of the headphones. Some mention that they are worth every penny, while others say that they're not superb for the price point. That said, opinions are mixed and the carrying case is cheap.

    "...time spending the money (actually bought them used) but they are worth every penny...." Read more

    "...For an item this expensive, they sure give you a cheap carrying case...." Read more

    "...Overall, these headphones are best in class. They are just about worth the $300. At $200 they'd be an absolute steal...." Read more

    "...They are pricey but if you spend hours on the train, it's worth the comfort." Read more

    143 customers mention59 positive84 negative

    Customers are mixed about the durability of the headphones. Some mention that they are well-made and high quality, while others say that they're fragile to a fault and fell apart after two years. The 3-4 inches of wire and plug-in aren't very robust, and the hardware construction problems lead to the quality simply degrading over time.

    "...The 3-4 inches of wire and plug-in aren't very robust, so I doubt the wire and plug would last long after hanging in various positions...." Read more

    "...Never had any quality issues. The ear tips stay in place, unlike the Bose TriPort headphones...." Read more

    "...The rubber casing on the batter pack has peeled off and trying to add it back on with tortilla glue just made it worse...." Read more

    "...I have had these since I think 2017 and have had no wear and tear issues at all...." Read more

    118 customers mention75 positive43 negative

    Customers are mixed about the quality of the earphones. Some mention that they are great ear phones that fit really well in their ear, and are the best wired headphones for work. However, others say that they're annoyed with the consistent poor engineering of their products, and the quality is inconsistent. They also mention that the small design issues make the bud unusable.

    "...Until these headphones. They are one of the greatest pieces of technology I have ever owned. Simply fantastic...." Read more

    "...issue with the noise cancellation not working properly, and the small design issues, I ended up returning my earbuds...." Read more

    "...of the noise cancellation but so far I've found that these easily last me all day and even into the night when trying to get some peace and quiet..." Read more

    "Although the product is labeled used-good, the earbuds are very good and work properly...." Read more

    115 customers mention72 positive43 negative

    Customers are mixed about the battery life of the headphones. Some mention that it has a good battery life, works as stated, and saves on the battery when it's not needed. However, others say that it gets a little worse after a year or two, and the battery is not replaceable.

    "...6. Battery life: seems to work almost all day - haven't timed it yet, but if I do, will update.7...." Read more

    "...1.On a really long plane trip, these need charging after about 15 hours...." Read more

    "...I think the battery life is great...." Read more

    "...The battery lasts longer than I need (I haven't tested it, but Bose's claims seem to hold true)...." Read more

    ... pros -Good noise cancellation for distant street noose and excellent when combined with a white noise track -long battery ...
    4 Stars
    ... pros -Good noise cancellation for distant street noose and excellent when combined with a white noise track -long battery ...
    Major pros-Good noise cancellation for distant street noose and excellent when combined with a white noise track-long battery lifeMajor cons-No Bluetooth-Cosmetically starts to fall apart after a year of heavy use-short charging cable-area beyond the silicone ear buds gets dirty and is hard to cleanNoise cancellation:When enabled during playback it sounds wonderful.When used with just the noise cancellation feature and no music it depends on what you’re trying to block out. On planes it will block out the white noise of the plane but you can still hear overhead announcements, voices, and crying only minimally muffled. Blocks distant street noise and distant voices extremely well. If you’re trying to block out bass, motorcycles, or ambulances you will need to listen to some white noise or music on top of the noise cancellation. In fact adding white noise to noise cancellation eliminates most sounds pretty wellBatteryAwesome. I can get though 2 nights of sleep with noise cancellation on a single charge. Recharges fully in about an hour. Wish it had a usb c rather than a micro usb connection to make it more compatible with other chargers. The charging cable is extremely short, only a couple of inches. Recommend getting a separate charging cableWear and tearI’ve had it for about a year and a half and after about a year it still works like when I first bought it but cosmetically it’s very damaged. The rubber casing on the batter pack has peeled off and trying to add it back on with tortilla glue just made it worse. Also one of the earbuds opened up like a clamshell. It was heralded but a very high pitched whistling sound for a day before the glue gave way and it opened up revealing all the internal hardware. I easily fixed it with gorilla glue and it looks and sounds good as new. However I’m disappointed that a Bose product broke down so easily. To be fair I do sleep with them on every single night and I know they’re not designed for that and it must have added a lot of tug to the earbuds. I still think a unibody design would have been more durable.Cleaning:The silicone portions on the ear buds pop off easily and are very easy to clean. But some ear wax does get into the plastic tunnel leading into the housing. When I tried to clean that plastic canal I punctured the thin mesh that’s kind of like an eardrum separating the canal from the internal hardware and couldn’t repair it. I didn’t notice a change in audio quality though.Controls/designButtons depress easily and the noise cancellation button is easily accessible with the regular controls on the wires. 2 indicators clearly show when the device is on and noise cancellation is enabled. The buds never fell out of my ears and the medium buds fit me the best. The wire is long enough. The battery pack isn’t heavy but it is kind of bulky and I’m surprised that they couldn’t add a Bluetooth feature into its housing. Overall it definitely does what it’s supper to do and I’ll hold onto it until there are truly wireless earbuds with comparable noise cancellation and battery life on the market.
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    Top reviews from the United States

    Reviewed in the United States on February 12, 2021
    Style: Apple devicesColor: BlackVerified Purchase
    14 people found this helpful
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    Reviewed in the United States on May 11, 2021
    Style: Apple devicesColor: BlackVerified Purchase
    15 people found this helpful
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